The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the framework of our website.
Contacting us
If you contact us via the form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent. If a contract is concluded, your data will be stored for 7 years due to legal regulations (accounting).
Cookies
Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do not cause any damage. We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. Disabling cookies may limit the functionality of our website.
Web analysis with Matomo
Web analysis with Matomo
This website uses Matomo 60, an open source, self-hosted software to collect anonymous usage data for this website.
The data on visitor behavior is collected to identify possible problems such as unfound pages, search engine problems or unpopular pages. Once the data (number of visitors who see error pages or only one page, etc.) is processed, Matomo generates reports for the website operators so that they can react to them. (Layout changes, new content, etc.)
Matomo processes the following data:
• Cookies
• Anonymized IP addresses by removing the last 2 bytes (i.e. 198.51.0.0 instead of 198.51.100.54)
• Pseudo-anonymized location (based on the anonymized IP address
• Date and time
• Title of the page accessed
• URL of the page accessed
• URL of the previous page (if allowed)
• Screen resolution
• Local time
• Files that were clicked and downloaded
• External links
• Duration of page loading
• Country, region, city (with low accuracy due to IP address)
• Main language of the browser
• User agent of the browser
Details on the transfer to third countries
The data of this website and Matomo are hosted in Austria. The data never leaves the EU.
Google Maps –
Feratel order data processor
Provider: World4You
Your rights
In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
You can reach us using the following contact details:
Charles Central AT GmbH
Seidlgasse 41/9, 1030 Vienna
luxurycharles.biochalet@gmail.com